Infection control has always been a top priority for our practice, and you may have seen this during your previous visits to our office. Our infection control processes are designed so that when you receive care, it is both safe and comfortable. Our office follows infection control recommendations determined by the American Dental Association (ADA), the U.S. Centers for Disease Control (CDC), and OSHA. We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. Our staff has been thoroughly trained in these infection control protocols to which we strictly adhere. You will see many changes (both physical and behavioral) when you come for your next appointment to ensure your safety. These measures have been incorporated into our already comprehensive infection control program. We invite you to review some of the changes to our procedures listed below.
Prior to your appointment, you will be pre-screened with a questionnaire about your possible exposure to Coivd-19. You will be asked the same screening questions when you arrive at the office. In addition to the screening, the staff member will review how the appointment will proceed. They will also review what treatment will be provided, the associated fees you're required payment (if any).
Please wear a mask when you come to the practice. We request that when you arrive, you stay in your car and contact us. This helps us minimize the number of people in the office at any time. If this is not possible for you, we still maintain minimal seating in the waiting room for individuals who need a place wait. We will call or text you when we are ready to see you.
Please do not bring any relatives or friends to your appointment. We will ask that they wait outside the building during your appointment.
When you enter our practice for your appointment, you will receive the Covid-19 screening questions again and we will take your temperature. If you are cleared for treatment, you will be asked you to wash your hands and then we will bring you directly to a treatment room where the doctor or hygienist will be there to greet you.
Every treatment room has been thoroughly disinfected prior to your arrival, a procedure that is completed between each and every patient. This is done for all surfaces including the dental chair. All coverings, plastic items and paper items are all new, specifically for your use and disposed of after your appointment.
All instruments have been sterilized between patients.
Once in the treatment room, the dental care provider will ask you to rinse your mouth with a dilute solution of hydrogen peroxide.
At the end of the appointment, you will be asked to put your mask back on.
The dental care provider will review what treatment you received and the assistant will escort you to the front desk.
If you need an additional/future appointment, we can schedule at that time or you can call the practice once you are home in order to minimize your time in the office.
As reviewed in the pre-visit call, you will be asked to provide payment for whatever part of your dental services you are responsible for at upon check-out. We ask that you bring either a credit card or check. If you have questions or concerns about payment, or if you would like to discuss a payment plan, the business office staff will be happy to review that with you prior to your appointment or when you call us once you feel comfortable back at home.